Terms & Conditions

Last updated: July 2026

1. Introduction

Welcome to Lion's Den ("we", "us", "our"). By accessing or placing an order on thelionsdensa.co.za ("the Website"), you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase. If you do not agree with any part of these terms, you should not use this Website.

2. Who We Are

Lion's Den is a South African online retail store specialising in hunting, camping, and outdoor gear. We ship nationwide across South Africa. All prices on the Website are displayed in South African Rand (ZAR) and are inclusive of VAT where applicable.

3. Use of the Website

  • You must be at least 18 years of age to place an order on this Website.
  • You agree to provide accurate, current, and complete information when placing an order.
  • You may not use this Website for any unlawful purpose or in any way that could damage, disable, or impair the Website.
  • We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

4. Product Descriptions & Pricing

We make every effort to ensure that product descriptions, images, and prices are accurate. However, we do not warrant that product descriptions or other content on the Website are error-free. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and will notify you promptly.

Prices are subject to change without notice. The price charged will be the price displayed at the time your order is confirmed.

5. Orders & Payment

All orders are subject to acceptance and availability. When you place an order, you will receive an order confirmation email. This does not constitute acceptance of your order — acceptance occurs when your order is dispatched.

Payments are processed securely through PayFast, a leading South African payment gateway. Lion's Den does not store your card or banking details. By completing a purchase, you agree to PayFast's terms of service. We accept all major payment methods supported by PayFast, including credit cards, debit cards, EFT, and SnapScan.

6. Delivery

We deliver nationwide across South Africa via reputable courier services. Delivery terms are as follows:

  • Orders over R500 qualify for free delivery.
  • Orders under R500 attract a flat delivery fee of R100.
  • Delivery typically takes 3–7 working days from the date of dispatch.
  • Remote areas may experience longer delivery times.

Please refer to our full Delivery Policy for more information.

7. Returns & Refunds

We want you to be satisfied with your purchase. If for any reason you are not happy, unused items in their original packaging may be returned within 7 days of delivery. Please refer to our Refund Policy for full details on how to initiate a return.

8. Intellectual Property

All content on this Website — including but not limited to text, images, logos, graphics, and product descriptions — is the property of Lion's Den or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, Lion's Den shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or purchase of products, including but not limited to loss of profit, data, or goodwill. Our total liability to you shall not exceed the amount paid for the order in question.

10. Privacy

We are committed to protecting your personal information. Any data you provide when placing an order is used solely to process and fulfil your order, and to communicate with you about your purchase. We do not sell or share your personal information with third parties, except as required to process payment (via PayFast) or deliver your order (via our courier partners).

11. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes arising from your use of the Website or purchase of products shall be subject to the jurisdiction of the South African courts.

12. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after any changes constitutes your acceptance of the new terms.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact us and we will be happy to assist.